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ACE Assistance

Medical, legal and personal referral services provided by ACE Assistance:

  • Worldwide 24 hour telephone access to ACE Assistance Network
  • Emergency travel assistance
  • Emergency medical evacuation
  • Medically supervised repatriation
  • Assistance in replacing a lost or stolen passport
  • Legal referral assistance
  • Interpreter access and referral
  • Compassionate visit if travelling alone
  • Assistance in tracing delayed or lost luggage
  • Payment of approved medical services by claims process or redirection of hospital accounts to ACE

For more information about ACE Assistance, please visit our website at

For further information or to speak to one of our customer service representatives, please call 1800 766 950.